Worklife Chat Support Associate – Employee Assistance Program (Sun-Wed 3:30PM-2:00AM EST) - (Remote) at CSV Health
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Continue Your ApplicationBe the Heart of CVS Health's Mental Wellness Team!
Do you have a passion for helping others and a knack for clear communication? Are you a resourceful problem-solver who thrives in a fast-paced environment? If so, join our Worklife Chat Support Associate team and become a champion for mental wellbeing!
Championing Mental Health at CVS Health
CVS Health is committed to providing exceptional care for every moment of your health journey. As a Worklife Chat Support Associate on our Employee Assistance Program (EAP) team, you'll play a vital role in supporting our members' mental wellbeing. You'll be the first point of contact for those seeking help, offering a listening ear and connecting them with the resources they need.
Unleash Your Communication Superpowers
- **Chat Master:** Respond promptly and professionally to incoming chats, guiding members through the support process.
- **Resourceful Detective:** Assess member needs, research relevant services, and provide accurate information about EAP offerings.
- **Crisis Responder:** Recognize situations requiring immediate attention and take appropriate action to ensure member safety.
- **Collaborative Champion:** Work seamlessly with internal teams to deliver a comprehensive and integrated support experience.
Why You'll Love Working at CVS Health
- **Competitive Pay & Benefits:** Enjoy a competitive hourly rate (between $18.50 and $35.29) and a comprehensive benefits package that includes health insurance, 401(k) savings, and paid time off.
- **Remote Work Flexibility:** Work from the comfort of your home, anywhere in the U.S., and create a work schedule that fits your life (nights required, Sundays-Wednesdays).
- **Make a Real Difference:** Be part of a team dedicated to improving the lives of others. Your work will directly impact the mental health and wellbeing of CVS Health employees and their families.
Ready to become a champion for mental health and join a company that prioritizes well-being? Apply now and use your communication superpowers to make a positive impact!